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Pricing

Vault Computing 2018 - 2019 Standard Support Rates

Our customers have appreciated our ability to develop customer focused and cost-effective business solutions for their different individual needs  

See why we undeniably provide Cost effective solutions

Call out 

R400-00 Including Vat

Half Hour Labor

R300-00 Including Vat

Hourly Rate

R600-00 Including Vat

Weekend & Public Holiday Call out

R500-00 Including Vat

Weekend & Public Holiday Hourly Rate

R700-00 Including Vat

Collection Fee ( Gauteng )

R150-00 Including Vat

Delivery Fee ( Gauteng )

R150-00 Including Vat

Quote rejection Fee

R300-00 Including Vat

PC Build Fee

R400-00 Including Vat

Panda Adaptive Defense 360 incl remote installation 1 year

R950-00 Including Vat

Panda End-Point Protection incl remote installation 1 year

R750-00 Including Vat

 

R000-50 Including Vat

Virus Removal

R700-00 Including Vat

   
   
   

Data Recovery Standard

R950-00 Including Vat

Extensive Data Recovery Starting from

R4500-00 Including Vat

Remote Desktop Support 0.5 Hour

R250-00 Including Vat

Remote Desktop Support 1 Hour

R500-00 Including Vat

 

Standard Maintenance Support Rates

8 Working Hour Response time

 

Support Plan

Level

Response Time

Description

Cost Per Month

Bronze

Level 1

8 hours / next business day

Support for 1 - 2 Pc's or Laptops - 2 call outs

R700-00 Including Vat

Bronze

Level 2

8 Hours / next business day

Support for 3 - 5 Pc's or Laptops 3 call outs

R1400-00 Including Vat

Bronze

Level 3

8 Hour / next business day

Support for 6 - 10 Pc's or Laptops 4 call outs

R2800-00 Including Vat

Bronze

Level 4

8 Hour / next business day

Support for 11-15 Pc's or Laptops 5 call outs

R3500-00 Including Vat

Bronze

Level 5

8 Hour / next business day

Support for 16 - 25 Pc's or Laptops 5 call outs

R5000-00 Including Vat

Bronze Add On

Level 6

8 Hour / next business day

Support for MS Server / Server

R1500-00 Including Vat

Bronze Add On

Level 7

8 Hour / next business day

Support for MS Exchange /Server

R1500-00 Including Vat

All additional call out are billed at R175 including vat, and R59 including vat per hour on site


Same day response time

Silver

Level 5

Same Day Response

Support for 16 - 25 Pc's or Laptops

R7500-00 Including Vat

Silver Add On

Level 6

Same Day Response

Support for MS Server

R2100-01 Including Vat

Silver Add On

Level 7

Same Day Response

Support for MS Exchange

R2100-01 Including Vat


 

Buy Maintenance Support in Hours

 

Hour

Hourly Rate

Minimum

Per 1 Hour

R500-00 Including Vat

Starting at 5 hours / month , increasing in increments of 5 hours( no call out fee ), additional hours at R250-00 per hour, pending quarterly contract review.

 

Infinity Shield Protection (Info) ( what is Infinity Shield and how can it help your business)

 

Infinity Shield Options

Users

 

Costs

Hardware

Outright Purchase Only

Infinity Shield

R10000-00 Including Vat
Once Off, R1500 Installation and setup Fee

Support and Monitoring

1 - 5 Users

 

R550-00 Including Vat / Month

 

6-10 Users

 

R1100-00 Including vat / Month

 

11- 20 Users

 

R1800-00 Including vat / Month

 

21 - 50 Users

 

R2200-00 Including Vat / Month

 

51-100 Users

 

R4500-00 Including Vat / Month


Vault Computing Cloud Data Backup  Hot or Cold Storage

 

Price Per User

R25-00 Including Vat / month

Price per 1GB

R1.50 Including Vat  /  per month

Installation Fee

R200-00 Including Vat / once off

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